Data Removal Steps

 How to Request Account Deletion or Data Removal from the Zanipolo E-Commerce App

At Zanipolo, we value your trust and take your privacy seriously. If you wish to delete your account or request the removal of your personal data from our platform, we’ve made the process simple and transparent. Follow the steps below to ensure your request is processed smoothly.


Why You Might Want to Delete Your Account or Remove Data

We understand that circumstances change, and you may want to delete your account or personal data for various reasons, such as:


No longer using our services.

Concern over privacy or data usage.

Mistakenly created an account.

Whatever the reason, our team is here to assist you with your request promptly.


The Account Deletion and Data Removal Process

Here’s how you can request account deletion or data removal:


Step 1: Prepare Your Email Request

Write an email to us at sisodiyasagar08@gmail.com with the subject line "Account Deletion Request" or "Data Removal Request" based on your specific need.


Step 2: Include the Following Details

To help us identify your account and process your request quickly, include the following information in your email:


Your Full Name: The name associated with your Zanipolo account.

Registered Email Address: The email ID you used to sign up for the app.

Reason for Request: Share your reason for requesting account deletion or data removal (optional but appreciated).

Details of Specific Data to Remove (if applicable): If you only want certain data removed, specify it clearly.

Step 3: Submit the Email

Send your email to sisodiyasagar08@gmail.com. Once received, our team will review and verify your request.


Step 4: Verification and Confirmation

To ensure security and accuracy:


Our team may contact you for additional verification if necessary.

Once your request is verified, we’ll begin processing your account deletion or data removal.

Step 5: Confirmation Email

You will receive a confirmation email once your account has been deleted or your data has been removed.


Important Notes

Processing Time: Account deletion or data removal requests are usually processed within 7 business days.

Partial Data Deletion: If you only want specific data removed (e.g., delivery addresses, purchase history), mention this clearly in your email.

Reactivation: Once your account is deleted, reactivating it will not be possible. You’ll need to create a new account to use our services again.

Need Help?

If you have questions or encounter any issues during the process, don’t hesitate to reach out to us. We’re here to assist you and ensure a smooth experience.


Contact Email: sisodiyasagar08@gmail.com

Support Hours: Monday to Friday, 9 AM to 6 PM

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